|
The Internet Retailing 2011 Keynotes
|
Mark Hodgkinson
|
|
Marketing & eCommerce Director,
HMV Group
|
|
Gavin Sathianathan
|
|
Head of Commerce Partnerships,
Facebook
|
|
Miriam Lahage
|
|
Global Head of Fashion Brand,
eBay,
|
|
|
|
|
|
Internet Retailing Tracks: |
| Track 1: The Customer |
 |
| Keeping up with fast changing consumer behaviour
and service demands requires multiple skills, transparent handling and a personal feel that transcends CRM segmentation. This stream examines best practice actions and latest innovations affecting the customer experience.
|
|
| Track 2: The Team |
 |
| The latest approaches, systems and practices
being used to meld IT Operations, Supply Chain efficiencies, Warehousing, Channels and People into a seamless, efficient, sustainable retail operation in the UK and across borders.
|
|
| Track 3: The Industry |
 |
| Look at the product as an item with which to
engage the customer,
gain brand exposure, rule onsite searchandising or benefit and delight. How does brand proposition, market entry strategy and delivery mechanism shape the organisation and system requirements?
|
|
| |
| FREE to attend workshops |
|
|
|
Book a meeting with... |
Hear from... |
Book a hotel |
|
|
|
 |
|
|
