Online sales increase sharply when customers find more of the products they want while also discovering new and exciting items they never knew about before. And as shoppers become more sophisticated and the online channel becomes increasingly competitive and important to revenues, retailers need to create a differentiated online experience to engage, convert and retain customers in the most cost-effective ways possible. Endeca offers the most powerful capabilities available to drive sales, brand awareness and customer loyalty by combining an integrated set of unique search, browse and merchandising features. You’ll have the ability to leverage your investments in user-generated content or web analytics and maximize SEO and pay-per-clicks to extract the most value from your data, technology investments—and your customers. The unique combination of Endeca’s capabilities drives the greatest sales increases possible, which is why more of the global leaders in retailers—including Tesco, Nike, Walmart.com, and The Home Depot— have chosen Endeca more than all other vendors combined.
ChannelAdvisor helps the world sell online with solutions for retailers to efficiently distribute their products across multiple online channels, drive shoppers to those products, and then convert those shoppers into customers.
Channel Advisor
Kean House
6 Kean Street
London WC2B 4AS
Our e-fulfilment and multi-channel fulfilment expertise comes as a result of successful partnerships with clients such as ASOS.com, Play.com, Pets at Home, Sainsbury’s, Vodafone, and BSkyB. For these clients we provide flexibility and a breadth of experience to manage their supply chain operations and ensure a continuity of excellent service for their customers.
Come and talk to us if you want to improve how you manage variability and seasonality in your supply chain, take cost out of your pick and pack operations, or improve your returns handling capability.
Unipart Logistics is part of the Unipart Group of Companies, one of Europe's leading providers of outsourced logistics and distribution services.
Contact:
Sue Pryce
E:
sue.pryce@unipart.co.uk
T:.
01865 383362
As the leader in online customer satisfaction measurement, ForeSee Results captures and analyzes online voice of customer data to help organizations increase sales, loyalty, recommendations and website effectiveness. Using a scientific methodology developed at the University of Michigan, ForeSee Results identifies the improvements to websites and other online initiatives with the greatest ROI. With over 33 million survey responses collected to date and benchmarks across dozens of industries, ForeSee Results offers unparalleled expertise in customer satisfaction measurement and management across industries including: retail, consumer products, media/entertainment, financial services, healthcare, hospitality, manufacturing and government. Clients include Citi, the World Bank, 3M, Nestle, Kellogg’s, Forbes.com, Ask.com UK, Navico, Starwood Hotels and Glaxo Smith Kline. ForeSee Results, a privately held company, is located on the web at www.ForeSeeResults.com.
Founded in 1991, ATG has emerged as the trusted e-commerce solution provider for the world's top brands, those that take e-commerce seriously and are ready to capitalize on all its potential.
Our goal is to power the world's most engaging and rewarding online shopping experiences. We are our customers' first stop in providing the solutions, services, and ongoing guidance needed to power a more relevant, personal e-commerce Web site; continually attract and captivate new prospects; convert them to buyers; and ensure their satisfaction so they become loyal, repeat, profitable customers.
We also continue our tradition of innovation by now offering leading edge e-commerce optimization services that can add immediate value to any commerce Web site running on any platform — even if it isn't ATG's.
Our e-commerce suite is cited as a leader by the industry's most influential analyst firms, and powers more of the top 300 internet retailers than any other vendor. Our e-commerce optimization services — including live customer help technologies such eStara Click to Call and Click to Chat as well as our automated product recommendations engine, ATG Recommendations — dramatically increase conversions and order sizes, and enhance customer support.
ATG's solutions have been used by over 900 major brands.
Omniture is the leading provider of online business optimisation, which it delivers through the Omniture Online Marketing Suite™. Online business optimisation is a strategy for using customer insight to drive innovation and increased loyalty in a digital world. The Online Marketing Suite empowers marketers to use customer insight to optimise interactions—creating more personalised, relevant customer experiences while also maximising their marketing spend.
After a decade of digital disruption, the shift to online marketing is accelerating, and marketers need an Online Marketing Suite to provide a faster, easier and more cost effective approach to drive business success.
With Omniture, digital transactions from Web sites and other online channels, such as mobile, video and social media, as well as offline channels, such as point-of-sale and call centres can be captured, stored and analysed to:
Measure trends and customer behaviour in real-time
Provide real-time, high-performance analysis and reporting for all levels of business users
Automate the delivery of content and marketing offers
Test site design and navigational elements
Optimise the user experience and revenue opportunities for our customers
Optimise critical online processes
As a result, Omniture customers can more fully leverage the Internet and emerging digital channels to increase revenues, improve customer service and operational efficiency, and maintain a competitive edge.
Major retail businesses choosing Omniture for their online business include: Harrods, Argos, Arcadia, BAUR Versand GmbH, Blacks Leisure, Carphone Warehouse Damart, Harrods, Burberry, FNAC, Look Fantastic, Sony, John Lewis and Virgin Vie.
Omniture has more than 5,100 customers across 91 countries, and represents some of the largest and most well-respected enterprise brands in the world.
Contact Details:
Omniture
Tamesis 1
Egham
Surrey,
TW20 9AW
United Kingdom
Royal Mail Group Ltd, provide the complete range of delivery services to all 27 million UK addresses, six days a week. These include standard as well as express, time guaranteed delivery services across the UK and the globe.
As well as delivering items ordered via the internet, digital TV or more traditional home shopping channels, Royal Mail also provides warehousing and supply chain solutions, delivers catalogues, brochures and other
advertising material and has a comprehensive network, through more than 14,000 Post Office branches, enabling consumers to return unwanted items. It has also developed data services to enable retailers to target potential
customers more effectively. www.royalmail.com
08457 950 950
Are you ready to welcome 20 million high-spending online shoppers?
We know you don’t mean to tell over 20 million online shoppers they’re not welcome.
But if PayPal’s not an option on your website, that’s what they hear. By adding PayPal, you’ll not only welcome a huge base of high-spending online shoppers – you can also lift incremental sales.*
Welcome more shoppers with PayPal:
One in three UK online shoppers prefer to use PayPal**
Increase perception of trust and security since shoppers won’t have to enter payment details at checkout
Industry leading fraud protection
Easy integration alongside your existing solution (custom integration or via pre-integrated eCommerce partner) or complete processing solution
No set-up costs
People Prefer PayPal.
*Based on 2008 surveys of consumers who made a purchase with PayPal with online retailers. Large Enterprise Merchants saw an average lift of 1-5% while SMEs saw an average lift of 14%.
Sales and sponsorship The conference is produced by Screen Events Ltd, the UK’s leading organiser of retail-centric conferences, seminars and trade shows. For sales, sponsorship, exhibitor stands and all commercial opportunities, please contact Mark Pigou, Marketing Director at Screen Events Limited: mark@screenevents.co.uk 07970 579288.