Stand: 7

K3 have built on years of multi-channel experience to deliver a solution that helps the bricks and mortar retailer compete in a dynamic multi-channel world with a joined-up cross-channel proposition that treats each customer as a valued individual however they choose to shop.  Building our solutions around the Microsoft Dynamics platform, to simplify solution architecture, we offer:

• Fully featured, ‘cross-channel aware’ EPOS
• Websites and CMS driven from the same back office solution as your store systems to streamline merchandise management and cross channel promotional activity.
• Call Centres and Catalogue marketing tools that let everyone see sales and returns data alongside information from websites, emails, social networking and loyalty schemes to provide one view of the customer across every channel.
• Kiosks and in-store mobile devices that improve the depth and accuracy of customer ordering in-store.
• Intelligent integration with other devices in-store like CCTV and video streaming to target attention where it delivers the greatest rewards.

By designing the retail infrastructure around the way people shop, our modular solutions help retailers choose the elements they need to build a joined up cross-channel solution that engages customers across every channel.  Visit us at our booth for a demonstration.